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Service Technician

Post Date: 05/11/2022
Location:  Fort Wayne, IN
Department:  Service
Type:  Full-time
Physical Setting:  Shop

The Opportunity

Our Service Technicians are a key component to our operation at PTR. They ensure the quality of our rental fleet is maintained through its entire rental life span.  Working together with team members, our experienced technicians perform hundreds of repairs and maintenance activities per month to keep our customized rental fleet working.

Essential Duties and Responsibilities

  • Perform repair, maintenance and service work on our rental fleet (pickups through 750’s, fat trucks, argos, utv’s)
  • Complete repair and maintenance tasks in a timely manner, meeting service schedule deadlines set by the Department Manager.
  • Understand basic recall and warranty information from OEM’s
  • Understand how to utilize and read service manuals
  • Verify all repair and maintenance items have been properly installed, and complete workshop orders with accurate parts and labor hours.
  • Understand PTR return, check in and QC inspection process from start to finish
  • Understand and execute all quality and safety standards regarding repair and maintenance procedures and best practices, with work performed passing a quality inspection.
  • Perform electronic vehicle check-in inspections via tablet with close attention to detail to ensure we are capturing all billable damages.
  • Troubleshoot basic automotive mechanical and electrical problems through visual and mechanical inspections.
  • Prioritize safety, quality and customer service
  • Escalate judgement calls to department manager
  • Work together with team members and Department Manager to continuously improve repair and maintenance processes.

Required Skillsets

  • 1-2 years of mechanical and/or electrical experience. And/or currently attending an automotive or electrical technical school
  • Have valid driver’s license
  • Knowledge of and ability to use a variety of hand and power tools. Have or be willing to purchase required tools
  • ASE certifications, air brake certifications, TIA certification
  • Flexible and adaptable with the ability to work under pressure to meet deadlines in a fast-paced environment
  • Strong team player.
  • Ability to write simple correspondence and use a tablet.


  • Medical, Dental and Vision Benefits (eligible Day 1)
  • 401K with match (eligible after 90 days)
  • Generous Profit-Sharing Program (eligible after 1 year)
  • Full On-Site Gym and Wellness Coach/Trainer available during the workday
  • Auto, Tire, Car Detailing Discounts
  • Yearly Stipend for PTR Gear/Swag